Auth0 signup asking for 6-digit code instead of password – exam issue

pranavijillellamudi
Mon, 09 Feb 2026 15:42:18 +0000

Hi everyone,

I faced an issue during my Auth0 Certified Developer exam on January 31.

In Part 2, I was asked to create a new Auth0 tenant using email and password. However, during signup, instead of setting a password, it asked for a 6-digit verification code sent to the email. I didn’t have access to that inbox during the exam, so I couldn’t create the tenant and the proctor paused my exam.

I’ve now received a retake voucher, but when I try to create a tenant normally from the Auth0 website, it still asks for a 6-digit code instead of password signup.

Is this the new default behavior? Will this affect the hands-on exam again?
How can I create a tenant using email and password only for the exam?

I’ve already tried:

Incognito mode

Different browsers

Thanks in advance.