Creating support ticket

rueben.tiow
Tue, 15 Apr 2025 14:54:26 +0000

Hi @thwinsoe,

Welcome to the Auth0 Community!

Yes, I see that as well.

If you have not been able to create support tickets, I suggest ensuring that the Subscription option on the top left of the Auth0 Support Page has selected your B2C professional plan instead of the free plan.

Sometimes, it might be left on the free plan which removes the option to create support tickets.

Let me know how this goes for you.

Kind regards,
Rueben