Downgraded account and can no longer submit support ticket

gerald.czifra
Wed, 21 Jan 2026 22:27:02 +0000

Hi @lexi2232

Welcome to the Auth0 Community!

I understand the issue that you are facing and the frustration it can cause on your end. In order to help you address this, please send a DM ( Direct Message ) to @support, mentioning the issue, your email address and the main tenant that was downgraded and we will be able to take the conversation from there to submit a Support case on your behalf.

Looking forward to hearing back from you!

Have a great one!
Gerald