Verify email by OTP with custom login page

gerald.czifra
Wed, 04 Mar 2026 00:32:09 +0000

Hi @krishram1

Thank you for reaching out to us!

You are correct, it appears to be by design that Email OTP verification requires the use of Identifier First Authentication profile of the Universal Login, in order to enhance the security and streamline user experience.

While Custom Login Pages get disabled in this flow, the recommendation is to migrate to the Universal Login if possible, as it offers high customizability to match your branding and theme for your users. Using Liquid template language you retain control over the HTML and CSS of the login page templates and are able to adjust the prompts as required.

Hope this helped!
Gerald