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Subscription issues
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7
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35
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March 4, 2026
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Account being charged for free tier service
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2
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23
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January 29, 2026
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Downgraded account and can no longer submit support ticket
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2
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25
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January 21, 2026
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Cancelling my account
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2
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65
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November 27, 2025
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I cancelled my subscription, deleted all the tenants, Auth0 keeps charging me
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4
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46
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December 2, 2025
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Still being billed after downgrading subscription and deleting tenants
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2
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26
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October 20, 2025
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Deleted tenant and lost my subscription
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4
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54
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May 26, 2025
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Unauthorized Charges After Account Closure
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2
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29
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February 17, 2025
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I am being charged since the last two months even after cancellation of subscription
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3
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66
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November 25, 2024
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Request for a refund
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2
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271
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May 7, 2024
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URGENT. Lost access to the email address of my Auth0 account, and now cannot cancel my subscription
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2
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342
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March 11, 2024
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Unable to view billing methods
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1
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332
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February 8, 2024
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Refund on the unused time
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2
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480
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November 16, 2023
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Help with refund: transfer subscription from one tenant to another
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1
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944
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October 30, 2023
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Refund for unused subscription time
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2
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874
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July 26, 2023
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How can I request a refund for a plan that I paid today and then changed my mind?
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2
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1054
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May 25, 2023
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